Case Studies

Human-centred design capability

Australian Red Cross

Building CapabilityTransformationEmployee Experience

Equip and transition Red Cross with a human-centred approach to working across both leadership and project teams.

New meaningful and realistic strategy

MCEC

Strategic DesignExecutive LeadershipHuddle ThinkingNew Value Creation

Building a meaningful and realistic strategy for the future with the Melbourne Convention and Exhibition Centre.

Enabling new customer experience

Telstra

Customer ExperienceBuilding CapabilityNew Value Creation

Enabling capability within Telstra NBN Service to deliver on a new customer experience vision.

Digital Transformation experience

ING

Employee ExperienceStrategic DesignTransformationBuilding Capability

Empowering ING employees and their work through a better migration experience for Workplace Services

Co-designing the business strategy

Service NSW

Employee ExperienceStrategic DesignExecutive LeadershipCo-designTransformation

Co-creating and communicating the Service NSW 2016–2019 Strategy with leaders and employees across the organisation.

Human-Centred Leadership

SunCorp

TransformationStrategic DesignExecutive LeadershipBuilding CapabilityEmployee Experience

Coaching and mentoring executive leaders with new leadership practices for a customer-centric organisation to thrive in the 21st century.

Design a new global organisation and strategy

ING

TransformationStrategic DesignExecutive LeadershipHuddle ThinkingEmployee Experience

Designing a new global IT organisation and strategy to enable resilience in the 21st century

Designing a People Experience Framework

Australia Post

Strategic DesignEmployee Experience

Huddle was engaged to support Australia Post in designing an actionable people experience strategy that would enable their employees to have a good workplace experience.