Status
Published
No.
39
Publish Date
August 21, 2017
Season
Season Three
Tags
Good Design Design
Show Notes
Understanding your customers is key to designing great services for them. But how you go about understanding them—the research you do and methods you use—greatly affects what information you get. Your research underpins everything! Joined by Huddler Jo Taylor, we’re talking about the very sexy topic of research methods: what good design needs.
Show notes:
Alain de Botton, Essays in Love.
Esther Perel
