Voices of Hope

Family Safety Victoria recently showcased our co-design work, Voices of Hope.

This project means a lot to us.

As you know, the Royal Commission into Family Violence highlighted that the current system isn’t working. Addressing the complexity associated with preventing and responding to family violence will require a long-term approach, one that reflects the experiences of victim survivors so they remain at the heart of the government’s 10 Year Plan for Reform. 

Before embarking on the implementation phase of these reforms, it was important to hear directly from victim survivors. 

This is where we came in.

Collaborating with the Victorian Government and specialist family violence services, we partnered with victim survivors to understand their experience and what they hoped a future experience would feel like.

We discovered a lot — particularly that the system at present feels like a tangled mess—like navigating a labyrinth blindfolded…

Through co-design sessions with a diverse group of victim survivors, we listened to their current experience of the system. We asked them about the experience they hope a reformed system will deliver and co-created a better experience—one which is designed from their perspective and for their context. The Royal Commission provided a blueprint of what an improved system should look like, and through this work, victim survivors expressed what that experience should feel like.

Victim-survivors imagine a future system that builds and enables hope. A system that works at a human level and considers the whole person; where victim survivors and their experiences are at the centre; where services across the entire system work to provide holistic support and make things easier for them wherever possible.

Read the Voices of Hope report to find out more the experiences of victim-survivors’ in the family violence system and the vision they have for a human-centric reform, along with our Human-Centred Design approach to working with victim survivors.

Family violence services and support

If you have experienced violence or sexual assault and require immediate or ongoing assistance, contact 1800 RESPECT (1800 737 732) to talk to a counsellor from the National Sexual Assault and Domestic Violence hotline. For confidential support and information, contact Safe Steps’ 24/7 family violence response line on 1800 015 188. If you are concerned for your safety or that of someone else, please contact the police in your state or territory, or call 000 for emergency assistance.

Jo (project lead) and the Huddlers

Share this article